Duke Does It Right

It’s amazing how acknowledging a problem immediately begins to solve it. The staff of the Duke Diet and Fitness center this morning held a townhall meeting to allow everyone to air their views about the weekend’s vandalism. In so doing, they changed the buzz around the building and began to rebuild the trust that was damaged.

Dr Eisenson began by explaining how at odds the incident was with what happens here, and how alien it is to the culture they work hard to create at Duke. He apologized that people had suffered this bad experience, and for taking so long to hold the meeting. The clinic will give $75 to those whose swimsuits were damaged. Most people are likely to reinvest this in personal training, massage or work out tools.

A crime prevention officer from Duke University police was there, and offered a complimentary personal safety class to all clients of the clinic. He talked about improvements they can make to clinic security and urged the whole community to be alert ” We can’t stop people with the skill and desire to do wrong–but we can deprive them of the opportunity.”

People had a chance to have their say and the meeting ended with applause. It was the right thing to do.

About Liz Barron

US Peace Corps Volunteer in Armenia. Permanent address in Washington DC. Deep roots in Northern Ireland and persistent Belfast accent. Blogger,cook, mother, grandma, Scrabble-player and enthusiastic world traveler.
This entry was posted in Culture with the Crone, Customer service, Fat Camp, Serious stuff and tagged , , , , , . Bookmark the permalink.

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