Tag Archives: customer service

My Sister, the Saguaro and Customer Service

The barman had called last orders by the time we checked in but agreed to stay and serve us.  “Glass of wine? You’d better have two each since I’m closing” he said. Our kind of chap. Hearing that we planned … Continue reading

Posted in Blarney Family, Christmas with the Crone, Culture with the Crone, Customer service, Shopping, weather, yard sale finds | Tagged , , , , , , , , | Leave a comment

Gone with the Wind: Marriott NYC customer service

We have had a Hurricane here. Sandy–you might have heard of it. Unfortunately, the worst storm ever to hit Manhattan has coincided with the Magennis family’s first trip to the United States. They have spent the last three days sitting … Continue reading

Posted in Crone in America, Culture with the Crone, Customer service, weather | Tagged , , , , , , , | 2 Comments

Dodging the Pregnancy Bullet In DC

A young woman of my acquaintance has no health insurance. At high school, she did not receive the HPV vaccine, which protects against cervical cancer. She is at an age and stage where many young women become single mothers. She and I … Continue reading

Posted in anger, Crone in the Nation's capital, Culture with the Crone, Customer service | Tagged , , , , , , , , , , | Leave a comment

Communicating across the Generational Divide

Both my offspring are job-seekers and so I have been spending a lot of time helping with applications. Would-be employers now request emails with attachments, and letters of rejection or invitations to interview are sent electronically, if at all. For … Continue reading

Posted in Blarney Family, Culture with the Crone, Customer service, itchy ankle, Life's vexations | Tagged , , , , , , , , , , , , , , , | Leave a comment

Waiting in–and waiting some more–and waiting still

Call me tomorrow if you want to. I’ll be in all day. This is because I will be awaiting my third service call in a week from HHGregg, a home appliances company that claims to have customer care and satisfaction … Continue reading

Posted in Crone in America, Culture with the Crone, Customer service, Life's vexations | Tagged , , , , , , , , , | 1 Comment

Say Cheese at the National Harbor

“It won the Oscar of cheeses” Lavonya told us, describing a Wisconsin cheddar. Lavonya was standing in for the Maitre de Fromage at the Gaylord National last night, and did an excellent job. That girl knows her cheeses. Four of us were … Continue reading

Posted in Cooking with the Crone, Crone in the Nation's capital, Culture with the Crone, Customer service, food | Tagged , , , , , , , , | Leave a comment

She doesn’t phone it in: Reasons to employ Gretel

The Cricket phone store in Annapolis does not seem like a glamorous place to work. Nestled among the car dealerships and tire warehouses, it is gray and draughty. Gretel and I spent an eternity there yesterday for the computers were … Continue reading

Posted in Culture with the Crone, Customer service, Entrepreneurial Flair, Gangsta Hansel & Ghetto Gretel | Tagged , , , , , | Leave a comment

It seems hardly fair.

The Crone is feeling sorry for herself, and eating a bowl of fizzy soup. The soup–basil and tomato–is not meant to be fizzy. Like the Crone, it is a little past its best. While the Crone was on the beach … Continue reading

Posted in Cooking with the Crone, Crone in the Nation's capital, Life's vexations | Tagged , , , , , , , , , , , | 1 Comment